Welcome to TheSkinora. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

1. About Us
TheSkinora Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Email: [email protected]

2. Eligibility
You must be 18 or older to purchase from this website. By placing an order, you confirm you are legally capable of entering into binding contracts.

3. Products & Descriptions
We aim to ensure all product information is accurate. However, we cannot guarantee that product descriptions, images, or other content are error-free. Please refer to instructions before use.

4. Pricing & Payment
– All prices are shown in GBP and include VAT (if applicable).
– Payment is due at checkout and must be completed before orders are processed.
– We accept major credit/debit cards and secure payment gateways.

5. Shipping & Delivery
– Orders are shipped within 1–3 business days.
– UK Standard Delivery: 2–5 business days
– International Delivery: 5–10 business days
Shipping delays may occur due to customs, holidays, or external factors.

6. Returns & Refunds
You have 14 days from receiving your item to request a return. Products must be unused, unopened, and in original packaging. Return shipping is at the buyer’s expense.

Non-returnable items include:
– Used or opened products
– Personal care devices (due to hygiene) unless faulty

Email us at [email protected] to start a return.

7. Warranty
Many of our devices come with a 1-year limited warranty. This covers manufacturing defects but does not cover damage from misuse, drops, or water exposure (unless rated waterproof).

8. Limitation of Liability
TheSkinora is not liable for any indirect or consequential damages. Use of our products is at your own discretion. Always follow instructions and consult a professional for skin-related concerns.

9. Privacy
Your personal information is handled according to our Privacy Policy. We comply with the UK General Data Protection Regulation (UK GDPR).

10. Changes to Terms
We reserve the right to update or change these terms at any time. Continued use of our site constitutes your agreement to those changes.

11. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales.